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If you have any questions related to - the functionality of our products and/or
- the downloading the FULL or the DEMO versions of our products
then, please send us an e-mail according to our requirements and using the contact data listed below:
Note! to save yourself some time, please visit our Frequently Asked Question (FAQ)
page, because chances are high that you will find the answer to your question. Note! for questions about your order that you have placed on-line and payment,
please
contact cleverbridge AG, which is our primary e-commerce provider and resells the
entire line of our products using their leading-edge e-commerce platform.
Our Requirements: - Please provide us with clear and detailed explanation of the subject matter of your inquiry.
- If your question is related to the functionality of our products, then please provide us with the
description of your computer system and host (image editing application). If you think that the appropriate screen
shot may help us to answer your question, then please feel free to attach it.
- If you inquire to download or re-download the FULL version(s) of the purchased AV Bros. software, then
please provide us with the Licensing data, which includes the License key(s) and the e-mail that was used when you
have ordered our product(s). If, for some reason, you have lost the Licensing data, then please provide us with the addition
information (for example – the order reference number, your phone number, the postal address, our old correspondence, if
you have contacted us earlier, etc.) that would help us to identify you as our registered customer. Otherwise we won't
be able to assist you on this matter.
Contact data:
E-mail address: support@avbros.com
Subject line: AV Bros. support request!Note! in most cases, when you click on the e-mail address above, the required text is already inserted into the
Subject line of your letter, but if, for some reason, it is not, then you will need to do that manually. |
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